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  1. 5.0
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    Approximately eighteen months ago I was searching for a new mattress for my wife and i. Being of the heavier persuasion, and having gone through countless “Pedic” mattresses from other manufacturers, all of which ended up with permanent divots in them, I happened across the Naturelle website. Intrigued by the properties of organic latex, and after having my questions answered by a professional at Naturelle, I took their advice and bought a king size Green Tea latex mattress. The level of service received was outstanding, and the product arrived on time and without issue.
    I can honestly say that I have never regretted that purchase for one second. The mattress is not only wonderfully comfortable, but as promised, super durable. As mentioned, that was 18 months ago, and to date there is no deterioration whatsoever and more importantly no divots at all.
    Recently, due to some medical issues, I found myself in the market to upgrade to an automatic power bed. I shopped around the major retailers and found myself contacting Naturelle again to see if they had anything to offer. I’m really glad I did, as they recommended a manufacturer that my research had not uncovered. Not only that, but they beat the competitors pricing substantially and provided an improved quality product to boot. I had that new bed system delivered last week and used my existing latex mattress. It is everything I wanted and more.
    The advice and level of service from Naturelle is second to none, and I highly recommend giving them a chance to meet any requirements you might have.
    I do not normally post recommendations, and I was not paid to write this, but I did so pass on the message that latex mattresses are the future and Naturelle is a great place to buy them.

  2. 5.0
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    My wife and I met the owner at his Mississauga store with an appointment and discussed the different types of beds he could supply. He was very helpful and spent as much time as we needed to make a decision based on our needs. We felt very comfortable with John and placed our order before leaving. He promised us that the bed would be delivered within 1 or 2 days and we received our bed the next day. As we have not yet slept on it I can not comment on the comfort of the bed, but it is natural latex, which is exactly what I wanted for our health so I am very happy.

  3. 5.0
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    I was looking for an organic mattress and this place was by far the most affordable option i came across. i ended up buying a king mattress and a crib mattress. The owner Johnny was also unbelievably responsive to any queries I had when I emailed him. He would often respond to emails within 30 minutes. Overall, a good experience and I will be back there for my next purchase.

  4. 5.0
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    Great experience, we are so very pleased with the service and mattress we receive from natural organic beds highly recommend to everyone.

  5. 5.0
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    I’ve done numerous researches on organic latex mattresses for months. Trust me, this is the lowest price for organic latex mattresses you can find on the market in Canada. John is very pleasant to deal with and I would definitely recommend Naturelle to people who are seeking an organic latex mattress.

  6. 5.0
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    We had a wonderful and educational experience with John on Tomken Road at the Naturelle Organic Warehouse. While we unfortunately could not purchase any beds for our family due to an uncommon reaction to the latex, John was an asset in terms of his deep knowledge and understanding of the options available. The beds were all highly comfortable and reasonably priced for the market.

  7. 5.0
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    Thanks for the best sleep ever, we love our latex bed
    Naturelle mattresses are made from pure latex mattresses
    We would recommend to everyone !

  8. 5.0
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    Bought a hospital bed + organic latex mattress from John. No sales pressure, which was refreshing. Stellar experience, from discussing needs and options with him, to ordering, to speedy delivery and installation. Everyone helpful and courteous. Products exactly as described, and I’m thrilled with my new bed! Thanks to John and the delivery team (Frederick and Eric).

  9. 5.0
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    After researching adjustable beds and mattresses for a long time, I decided to visit the showroom. True latex mattresses are very hard to find (and expensive), so I was thrilled when I found a place within driving distance. The trip was worth it. I dealt with the owner and he was very informative. I felt no pressure at all to buy from them (I usually walk out of the store if they’re too pushy). Needless to say, I ended up buying 2 xl twin leggett and platt adjustable beds and 2 green tea twin xl 8″ latex mattresses from them and it was a great deal. I had them delivered 2 days later. The delivery company came later than expected, but they did keep me informed of the delay. The set up went smoothly. They were very grateful when they saw that I had cleared a path for them and the room where the bed was to be set up. It’s been a couple of weeks now and I am extremely happy with everything we bought from them. Our backs don’t hurt anymore, I can sleep on my side again, when my husband has heartburn it helps to have the adjustable bed. We should’ve done this a long time ago!. I highly recommend naturelle if you are looking for a new mattress or bed. I guarantee you won’t be able to beat their prices and their customer service is excellent. Thank you for all your help again!

  10. 5.0
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    Wow ….i am amazed at this product … i cant believe people are missing out on latex…i feel many people are just ignorant to sleep like i was… but since i have been reasearching ive discovered how unparallele this latex is to other materials….. and the gentelman at the appointment office was very knowlagable and informative aswell ….. he seemed real sincerely concerned about my back and personal health and not pushy….but rather passive…i could tell even he was confidant and passionate of the product….

  11. 5.0
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    Really good service and best mattress for sure. I am pretty happy about that.

  12. 5.0
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    Ordering process is simple. Product arrived on time and quality is great. John is very helpful, very knowledgeable. Thank you!

  13. 5.0
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    I bought my first organic king and queen size mattress one for my guest room and the other for my husband and I.This bed feels amazing! I can’t wait for my mother in-law to test this bed out. I highly recommend Naturelle Organic beds

  14. 5.0
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    Shopping for a latex mattress can be very frustrating. Prices can varie from vender to vender. I ended up buying from Naturelle organic beds and purchased a queen size mattress for 50% less than other retailers.
    When i asked how they could do this, Naturelle informed us it was because they are the manufacturer of the products offering large discounts to the consumer via their online store.
    All around I had a great experience from purchase to delivery.
    Thank you for the best nights sleep

  15. 5.0
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    Purchased the BOSS Adjustable beds and mattress, Was a positive experience dealing with the naturelle team, straight transaction, best prices on organic latex mattresses, we are sleeping very well, thank you for your attention and assistance in selecting the right firmness.
    We will recommend you to family and friends.

  16. 3.5
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    Don’t ever count on a refund/exchange from them. I bought a Queen mattress last year and it turned out to be too firm (after I specifically asked and was assured that it would be the same as the one in the display room which was so soft, plus my top layer is only 1.5 inch instead of 2 inches). They said no problem to an exchange and the new mattress would be delivered together with the Single one (yes, I ordered another one after they had assured me that I would be completely satisfied with both). Then only the Single one came. I called to ask about the Queen mattress and they said it was not ready yet. I trusted them, but weeks passed, there were no words on it ever again. When I followed up with them, they kept giving me excuses about the delivery guy or location of the mattress and said it would come the next week, for 3 months! I finally got hold of the delivery guy and arranged the delivery myself; we found out the mattress was not there at all, and this time they said it had to be shipped from Indonesia and would be here a month later. Of course a refund was not possible because it was “already ordered”. Also, they simply hang up on me when I tried to complain that this was unacceptable and I was never told any of those…Now one year later I am still “waiting” for my new mattress to come. As a result, I woke up with aching arms/legs. If the company doesn’t want to offer exchange/refund, then please say it, and I would understand. I could at least figure out something else instead of wasting my precious time and energy. I gave three stars only because the quality of the product is reasonably good (no smell at all), but don’t ever believe in their satisfactory guarantee! I placed a lot of faith in them when I decided to purchase the mattresses from them against my family’s advise, and I was so ready to recommend it to my friends/family, but they completely failed me.

  17. 5.0
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    Love our new mattress purchased from naturelle online store
    The service was great, they even answer the phone promptly and after hours
    Can’t say enough about the service
    5 star keep up the good work!

  18. 5.0
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    We just bought a queen and single mattress. We dealt with John, from the Mississauga location. He was amazing! We loved our experience – very memorable. He was so helpful, his story is amazing and the product is perfect. Thank you John for creating a healthy and affordable option. We appreciate you so much!

  19. 5.0
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    2.5 year review – still as good as new.

    We spent a lot of time driving around and searching the internet to source a 100% natural latex mattress (Hevea brasiliensis) because it is high on our list of importance (eight hours of sleep per day = one third of your life). We chose this company because we were confident that the product is as advertised – real latex.

    We are happy with our mattress of two and a half years. It is still very firm with no sagging in the middle or rounded off ends. We fully expect to get 25+ years of use from it. We looked them up again because we need a new mattress to furnish another bedroom.

  20. 5.0
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    Naturelle mattresses are the best ! Great customer service, exceptional delivery We are very pleased with our purchase.
    Will be recommending to family and friends.

  21. 5.0
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    Searching for a new true organic mattress was hard enough, so complicated with all the word play out there.
    Thankfully we found naturelle online, after contacting them we could see they love there products, we dealt with Mike and he was very knowleadgable
    helping us take the guesswork out of the purchasing process. 5 star customer service and products.

  22. 5.0
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    Dealing with Naturelle was simple and easy
    I purchased beds for my Oakville and Florida homes and i just love them they are so comfortable. I get the best sleep I’ve ever had thank you so much.:-) I will definitely continue to purchase from your company if I ever need another mattress.

  23. 5.0
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    I can’t say enough about the customer service we received from naturelle. Our mattress was perfect for my husband but I still found it to be too firm for my back, and we had exceeded the 1 year guarantee but John honoured the warranty and exchanged our topper.

    It was embarrassingly the 3rd exchange for us over the year. The customer service was amazing.
    Thank you for all your assistance. We will always bring our business to Naturelle.

  24. 5.0
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    purchased our bed 6 months ago and we love it, Originally we purchased a firm with firm top mattress and found its to be too firm for both of us. Contacted naturelle to use the comfort guarantee and it was easy, no fuss, it took about 2 weeks for the exchange layer to come in but well worth the wait, the medium firm top did the trick,
    Thanks Naturelle

  25. 5.0
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    My entire mattress purchasing experience has changed for life since learning about latex and how it keeps its form over time. After trying several brands and a lot of sore back, I am beyond satisfied with my new bed. John is friendly, helpful, and genuinely cares about getting the best for his customers. I know exactly where to go for my next mattress. Thanks for all your help.

    Just a quick note about latex: Amazing! Like nothing else out there!

  26. 5.0
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    My partner and I had been searching for the perfect thin but supportive mattress for a floor bed setup and were really happy to find these natural latex mattresses. They’re so comfortable! We stopped in the showroom and the staff was super helpful and knowledgeable. They gave us an assortment of firmness levels to try and helped us find the perfect one – this is a major plus that the mattresses come in a wide variety of firmness. We ended up buying pillows too because they were so comfortable together. We can’t wait for everything to arrive and start getting some amazing sleep!

  27. 5.0
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    John is very personable and very knowledgeable about mattresses. I strongly suggest you make the trip out to the showroom to choose your level of firmness, we were going to get medium firm but after visit found Firm was better suited to our needs. The mattress is excellent and very comfortable. Our queen and jumbo pillows are great as are the organic sheets.
    Had a problem with delivery of mattress, pillows, right colour of sheets, right size of vallance. The foundation is very cheaply made of 2×4 and very thin slats which broke. As a result I had to make my own foundation to make it high enough to get into bed and used 2×4’s to make slats that would not break. However John was vigilant with delivery guy, factory and company that makes valances and in the end John made everything right and we are very satisfied with everything.

  28. 5.0
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    Thank you naturelle for the best nights sleep, Ever!

  29. 5.0
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    IF your looking for a new mattress., look no further Naturelle organic beds are the great! I purchased a queen size for my son and after taking a power nap over the weekend i realized how great these beds are. I am going to order another for myself soon.

  30. 5.0
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    What a difference Natural latex beds makes, We love our Natural latex mattress, thankfully we found them on line and saved quite a bit off competitors pricing. but more improtantly we are sleeping very well.

  31. 5.0
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    We love our bed purchased from naturelle organic beds, A Great Canadian Company providing Organic Sleep products to the general public at great prices.
    Thank you!

  32. 4.5
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    Great natural products, we where in the market for a single organic bed for our daughter, WOW natural latex products are expensive in the marketplace, thankfully we found naturelle, purchased an all organic latex mattress which was 100% Pure Latex for only $499.00 a Great Canadian company, keep up the good work.

  33. 5.0
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    Best night sleep ever! We just received our brand new Naturelle organic bed, we purchased the Green tea model as we felt it was the best value, that said i can honestly say it was a great experience overall and the mattress is so nice to sleep on. We recommend Naturelle organic beds.

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